Exchanges / Returns
We want you to love your Shēdo Lane.
If you find it is not the right fit, you may exchange or return the Shēdo Lane within 15 days of delivery date.
Shēdo Lane product must be returned in new condition (ie: not worn, not washed) with tags still attached and must be accompanied by our return form.
Product received worn, washed or without tags attached will be donated and no refund or exchange will be issued.
The SKU is the 12 digit number beneath the barcode and description of the item on the retail hang tag attached to the product via connector piece.
There is a $3.00 restocking fee per item on all returns, no matter the payment method. This restocking fee is charged on each item returned for refund.
It is not charged on exchanged items.
ANY PURCHASE MADE WITH A DISCOUNT OF 35% OR MORE IS FINAL SALE.
NO RETURNS OR EXCHANGES WILL BE ISSUED FOR FINAL SALE PURCHASES.
ALL INTERNATIONAL PURCHASES ARE FINAL
Returns & Exchanges Mailing Address:
North Kansas City, MO 64116
Customer is responsible for all shipping costs to send items for return or exchange.
We advise you to send your return or exchange with a tracking number to avoid any missing package issues with the carrier of your choice.
If you have any questions please email us at hello@ShedoLane.com.
Please fill out & print form below to include with items for exchange or return: